Tewv took over my care 18 months ago, promising my old trust that they would develop and implement a robust support package. Report review titled Repeatedly forgetting to treat patients as unsuitable I understand the NHS is underfunded but ignoring patients and repeatedly forgetting to treat them is going a bit far, especially when no apology or explanation is given for why they forgotten you. a Zoom link, or a website or phone number - it's all been so unclear), and got no response. Well! Guess what happened this morning, the day I was supposed to start therapy? They forgot to email me again! I even sent an email a week ago asking where I would be able to access the therapy (e.g.

A month later, I email to ask what happened, and they put me onto a different course which was supposed to start today - this is 2 months of waiting at this point, because they forgot to email me. I was told in February that I need to complete a course of DBT before I can talk to anyone about changing my antidepressants, however the Access Team forgot to follow up with me on actually starting the DBT. Report review titled Unfair treatment as unsuitable Past 2 nights been in A e cos I feel like that again and get pillar to post rejection even told of for coming in to get help when have crisis team that never helped me what else am I supposed to do told me you can't keep doing this and for a crisis team while in a abulance try convince paramedic turn around take him home safest place for him when suicidal and plan in place is appauling how would they like if there relative was treat in this way people wouldn't have to go in to A e if crisis team helped the way suppost to Past 8 month Durham crisis team and the A and e departments ilasion teamДЇor months I'd been telling them I was suicidale didn't belive me just keep thinking safe send home then I tried to end my life twice then they got involved when weres the help to prevent that what would of happend if it had worked it would of been to late!! Report review titled Poor practice york crisis team as unsuitableД«y Andrew Johnson - Posted on 14 November 2021 So really what is the point or purpose of crisis team as clearly they have no interest in helping The system is failing and letting vulnerable people down if you ask anyone in York they have the same opinion. It almost feels like IвЂ™m an inconvenience and they have no time for me.Дue to my experiences which is not an isolated incident rather than trying an early intervention approach they donвЂ™t help usually tend to defer to care co-ordinator for follow and offer nothing when itвЂ™s 3am and IвЂ™m in crisis the mental health team donвЂ™t open until 9am so IвЂ™m just left which usually results in me deteriorating further and putting myself in danger which could be prevented.

The crisis team in York is supposed to be there to support people in crisis but this never happens and I have no faith in the system.ДЄs part of my care plan I should contact crisis team if in crisis but from experience they rarely answer the phone or when they do IвЂ™m met with no help at all and judgmental bias attitudes вЂњoh yes name we know you well donвЂ™t weвЂќ as unsuitableД«y Anonymous - Posted on 07 February 2022 Report review titled A 'crisis' team that doesn't answer the phone. i honestly can say I have absolutely no faith in them anymore. we are at a loss and have been let down by the system over and over again. I could go honestly go on about how poor and little help they've been but, it's a waste of breathe. Our experience with York mental health throughout my brothers journey into psychosis has been absolutely shocking, it baffles me how someone can be sectioned and no team is set up to support them after he is released from hospital? No checking up on him, no psychiatry, absolutely nothing was done to support his release.

my dad rang this crisis team after he was physically assaulted by my brother, four hours he rang and not one person answered the phone! The only help he managed to get was from a local doctor's surgery, thankfully the GP who answered clearly had a conscience. he has locked himself in his flat, won't speak to his family and becomes aggressive when anyone questions his reality. Anyway, my brother came off his meds as he believes he doesn't need them, only to fall unwell again. My brother suffers from psychosis, he got sectioned last year and has become unwell again after the hospital have given him false hope regarding 'getting better' and being off meds within a year, even though schizophrenia runs in our family, which they have never taken that into consideration. A 'crisis' team that doesn't answer the phone.

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